IT Support L3 (Saas)
IT Support L3 for a Global SaaS Platform
We are looking for an IT Support L3 to join a dynamic team for an International Start-up that specializes in provinding solutions and services related to software managment and quality in cloud environments.
- Analyze requests that have not been resolved in L1 / L2.
- Detail and categorize the information before passing it to the technical teams using SCRUM methodologies.
- Return the solution to Support
- Management of the company's IT assets.
- Provide assistance in the execution of technical tasks within the Operations team.
- Bachelor's degree, or equivalent relevant work experience.
- 3 years or more experience in technical support or similar.
- Have technical interests + good communication skills.
- Fluent in English.
- Experience with cloud platforms is a plus.
- Hybrid and flexible model of work (with offices in Barcelona)
- Continuous training
- Flexible remuneration: Ticket restaurant, health insurance, ticket transport…
- Salary range: Up to 40k + bonus
If you believe you're the ideal candidate for the IT Support L3 role, do no hesitate to apply to the offer with your LinkedIn Profile or uploading your CV.
We will contact you very soon!
Thruthfully, your People Partner
At IKIGAI Talent there are people ready to help you with everything you need:
If you're interested in Technology vacancies, talk to Julia!
I’m Julia Lluch and I’m currently managing Front-end & Full-stack roles:
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