IT Support L3 (Saas)


IKIGAI Talent Group - Offers - Technology

IT Support L3 for a Global SaaS Platform


We are looking for an IT Support L3 to join a dynamic team for an International Start-up that specializes in provinding solutions and services related to software managment and quality in cloud environments. 


  • Analyze requests that have not been resolved in L1 / L2. 
  • Detail and categorize the information before passing it to the technical teams using SCRUM methodologies. 
  • Return the solution to Support 
  • Management of the company's IT assets. 
  • Provide assistance in the execution of technical tasks within the Operations team. 


  • Bachelor's degree, or equivalent relevant work experience.
  • 3 years or more experience in technical support or similar. 
  • Have technical interests + good communication skills.
  • Fluent in English.
  • Experience with cloud platforms is a plus.


  • Hybrid and flexible model of work (with offices in Barcelona)
  • Continuous training
  • Flexible remuneration: Ticket restaurant, health insurance, ticket transport…
  • Salary range: Up to 40k + bonus

If you believe you're the ideal candidate for the IT Support L3 role, do no hesitate to apply to the offer with your LinkedIn Profile or uploading your CV. 

We will contact you very soon! 

Thruthfully, your People Partner

At IKIGAI Talent there are people ready to help you with everything you need:

IT Research Consultant - Júlia Lluch
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If you're interested in Technology vacancies, talk to Julia!


I’m Julia Lluch and I’m currently managing Front-end & Full-stack roles:

.NET & Javascript (Vue, React & Angular).

Are you looking for new challanges? Let’s have a nice chat.

Write to us!

If you’d like to know more about IKIGAI Talent, have any questions, or would like to collaborate with us, you can send an email to:

You can also book an online appointment through our calendar:

Come and see us!

If you’re more into coffee and conversation at the same table, we’ll be waiting for you at our offices:

Gran Via de Carles III, 94, 8o 3a, 08028 Barcelona

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