Customer Support (German)

Sales

IT Sales - IKIGAI Talent Group

Customer Support for a SaaS Tech Company


Kon’nichiwa!

We are currently managing a Customer Support (German) role 100% remote for a Tech Video Commerce company based in Barcelona.

By joining this project you will be part of one of the fastest growing teams in the company and will find great career development. This is a great chance for a dynamic professional looking for growth opportunities within a highly innovative technological company.  The company is currently operating in 40 countries and has the ambition to be one of the top three players in their sector.

Responsibilities:

  • Liaise directly with customers to ensure satisfaction with purchased products.
  • Respond to customer support needs and ensure a deep understanding of the requirements and translate them to internal teams.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Manage large amounts of incoming phone calls.
  • Take the extra mile to engage customers.

Requirements:

  • German as first language or bilingual and an advanced level of English.
  • Any other language would be a plus.
  • Excellent communication and empathy skills to ensure successful customer support and satisfaction.
  • A previous experience in a similar role would be a plus.
  • Know-how on CRM systems (HubSpot), will be highly valued.

Benefits:

  • Competitive salary.
  • 100% remote and offices in Barcelona.
  • Be part of a young, friendly & international team.
  • Be part of a world-changing project.
  • Offices located in Barcelona.

If you believe you're the ideal candidate for the  Customer Support (German) role, do not hesitate to apply to the offer using your LinkedIn Profile or uploading your CV.

We will contact you very soon!

Truthfully, your People Partner

At IKIGAI Talent there are people ready to help you with everything you need:

Business Consultant - Alís Vidal
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If you're interested in Sales vacancies, talk to Alís!

Hi, i’m Alís!

I’m specialized in the following Sales roles around the Digital Industry:

Account Manager, Account Executive, Business Developer, New Business, Sales Engineer, Costumer Success, Sales Operations, Sales Manager.

Would you like to talk and hear about the positions currently open for you?

Write to us!

If you’d like to know more about IKIGAI Talent, have any questions, or would like to collaborate with us, you can send an email to:

hello@ikigaitalentgroup.com

You can also book an online appointment through our calendar:

Come and see us!

If you’re more into coffee and conversation at the same table, we’ll be waiting for you at our offices:

Gran Via de Carles III, 94, 8o 3a, 08028 Barcelona

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