Customer Success Manager

Sales

Customer Success Manager for B2B Startup

Kon’nichiwa!

We are trying to cover a Client Success Manager role for a Real State Software Company in Barcelona!

The goal is to help the company get the yearly quota and help Real State owners accelerate their business through a Digital Marketing Platform.

Responsabilities:

Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyze customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Evaluate and improve tutorials and other communication infrastructure.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.

Customer Success Manager Requirements:

Between 3 to 5 years of experience in B2B Software Sales
Native / Biligüal English
Attention to detail
Experience doing Demos / Onboardings, Cross-selling, Up-selling
Being comfortable selling to all audiences
Consultative Sales Skills, negotiation skills and solve problems

Benefits:

Unlimited vacation days
Flexible hybrid role
Competitive Salary (up to 40k)
The opportunity to progress in a growing startup
Young and international team

If you believe you are the ideal candidate for this position, please, no not hesitate apply to the offer through LinkedIn or uploading your CV!

We will contact you very soon!

Truthfully, your People Partner

At IKIGAI Talent there are people ready to help you with everything you need:

If you're interested in Sales and Digital vacancies, talk to Alexander!

Hey there! I’m Alexander!

My main expertise is Executive & Management departments, such as CCO, VP Sales, Sales Director, Sales Manager, VP Marketing, Marketing Director, and many others!

Are you open to learn more about any of these roles? Don’t hesitate to contact me!

Write to us!

If you’d like to know more about IKIGAI Talent, have any questions, or would like to collaborate with us, you can send an email to:

hello@ikigaitalentgroup.com

You can also book an online appointment through our calendar:

Calendly

Come and see us!

If you’re more into coffee and conversation at the same table, we’ll be waiting for you at our offices:

Gran Via de Carles III, 94, 8o 3a, 08028 Barcelona