Customer Success Manager
Customer Success Manager for B2B Startup
We are trying to cover a Client Success Manager role for a Real State Software Company in Barcelona!
The goal is to help the company get the yearly quota and help Real State owners accelerate their business through a Digital Marketing Platform.
- Develop and manage client portfolios.
- Sustain business growth and profitability by maximizing value.
- Analyze customer data to improve customer experience.
- Hold product demonstrations for customers.
- Improve onboarding processes.
- Evaluate and improve tutorials and other communication infrastructure.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
- Aid in product design and product development.
Customer Success Manager Requirements:
- Between 3 to 5 years of experience in B2B Software Sales
- Native / Biligüal English
- Attention to detail
- Experience doing Demos / Onboardings, Cross-selling, Up-selling
- Being comfortable selling to all audiences
- Consultative Sales Skills, negotiation skills and solve problems
- Unlimited vacation days
- Flexible hybrid role
- Competitive Salary (up to 40k)
- The opportunity to progress in a growing startup
- Young and international team
We will contact you very soon!
Truthfully, your People Partner
At IKIGAI Talent there are people ready to help you with everything you need:
If you're interested in Sales and Digital vacancies, talk to Alexander!
Hey there, I’m Alexander.
My main expertise is Executive & Management departments, such as CCO, VP Sales, Sales Director, Sales Manager, VP Marketing, Marketing Director, and many others.
Are you open to learn more about any of these roles? Don’t hesitate to contact me.
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